Staying connected with people on the ground is the foundation of effective public service. The “Corporator at Door” initiative was launched to strengthen this connection by reaching residents directly, understanding their concerns firsthand and providing immediate guidance wherever possible.
Through this initiative, visits were conducted across different sectors and residential pockets of Vashi, enabling one-on-one interaction with families, senior citizens, shopkeepers and youth. This direct engagement helped identify issues related to daily civic life—such as cleanliness, lighting, footpaths, local facilities, drainage concerns and documentation support.
Residents often shared that problems feel more manageable when someone listens patiently and responds promptly. The purpose of “Corporator at Door” is exactly that:
to ensure approachable, personal and continuous communication between the community and their elected representative, so that no resident feels unheard or unsupported.
During these visits, concerns were recorded systematically and followed up with the relevant departments, volunteers or support teams wherever required. Many smaller issues were resolved quickly through on-spot coordination, while larger matters were channelled forward with detailed documentation and follow-up.
Beyond problem-solving, the initiative also created a meaningful space for people to express ideas, give feedback and share suggestions for improvements in their locality. This two-way communication not only builds trust but also strengthens the spirit of community partnership.
“Corporator at Door” remains a valued approach to staying rooted, accessible and responsive—ensuring that public service reaches people not just through offices, but at their very doorstep.
